WHO WE ARE

ABOUT US

We are here to help you figure out how to make your product work for your customers. With a range of services that includes user research studies, recruiting, design and more, we can give you the guidance you need to set your product apart. We are committed to creating business impact, and we bring the latest in technology and agile methodologies to everything we do.

OUR TEAMCAREERSNEWS

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CORE VALUES

RESEARCH MATTERS

We provide meaningful and actionable recommendations based on direct observation of customers interacting with a product. Our wide variety of research methods – including eye tracking, benchmarking, online surveys, and task analysis – give us a rich understanding of user behavior.

QUALITY MATTERS

We strive to exceed expectations by delivering high-quality results in impactful research that fits into your product development schedule. Our experienced researchers combine a breadth of domain knowledge with precision methods to give our clients insights into how to make their products even better.

EXPERIENCE MATTERS

Users deserve great experiences, and our clients do too. Over the years, we have helped Expedia, Microsoft, Coca-Cola, Chase, and others create innovative experiences through better consumer understanding. We want every interaction you have with us to be outstanding. We believe that people are important, and everything we do is based on that principle.